gallery problems

[bambam]

Thom (and others),

If an internet connection isn't fast enough or stable enough to handle a video stream, then it's possible for errors like this to show up. To rule out this problem, could you right click on the video link in the gallery and choose "save target as..." and save the video to your computer. If you're able to open the saved video then your internet connection may be the problem.

Let me know how this test goes.

Later...

[powerdraw]

the 'persimmon' dial-up connection must go...lol

[Thom]

Ok, I was able to save and open the video.
I don't know, everything starts to work very slow when i go to the gallery. Icons for the different videos takes several minuttes to load/show.
I'll contact the cablecompany. I'm supposed to have a 2 Mb connection, but it's loading 100 K/s.

I have problems with Brian Manzellas videoanswers as well. Sound is very strange.

And Powerdraw, are you working on your postcount or just being a m....

[powerdraw]

sorry, just having a little fun.

[bambam]

Ok, I was able to save and open the video.
I don't know, everything starts to work very slow when i go to the gallery. Icons for the different videos takes several minuttes to load/show.
I'll contact the cablecompany. I'm supposed to have a 2 Mb connection, but it's loading 100 K/s.

Thom, Thanks for testing that for me. If you were able to download and play the videos then I suspect there may be something going on with the stability of your connection. 100K/s sounds pretty fast; how long does it take you to download a video from this site? Even if speed is good, you can have dropped packets (think static on a phone line) that can mess up streaming video/audio.

In case your cable company isn't giving you good answers, you can do a little self-investigation here:

speed tests, pick the one closest to your internet connection
http://www.dslreports.com/speedtest?more=1

If you sign up (free) at this site, you can get a line quality test here:
http://www.dslreports.com/linequality

[armourall]

Bambam,

I'm also having problems with the videos. When I try to Save Target As, I get a File Download dialog box that says "Getting File Information," which is where I get stuck. Connection speed shouldn't be an issue (downloading at the office), but maybe there's a firewall issue on my end? Any ideas?

[bambam]

It could be a firewall issue. Are you able to download videos from other sites while at your office?

[armourall]

Yes, and it seems I was able to get videos from this site, just not when they're posted in the Gallery. I downloaded the Tomasello Australia series a while ago before it was posted in the Gallery (may have been a link in a post), but if I try to open it now in the Gallery, I can't. Can you possibly post a link to one of the Tomasello Letter series so I can test?