Haven't had a problem with mine yet- but every time I open it I'm thinking "Is it going to happen to me also!" But as you say it's not the book but the lack of any customer service that is most frustrating- boy I hate that! - Sorry to hear you're having a problem!
P.S. I told you to cut down on that steroid use! Do you listen to anyone!!
Now, come on- open the trunk! Please! There is barely any fresh air left.
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