The first time I came in contact with HG was through this site. Never heard of it. I begun asking questions and it did not take long time to see the benefits a fitter/teacher have with this system.

So I put myself in contact with HG Europe, one thing lead to another and last week I had the pleasure to attend a seminar in Germany, runned by HG, and also spend a day with HG´s CEO. During that time I learned more about the system, I could "pick his brain" and see some fitting session with some players.

After that day, little more than a week ago, I have been surfing around the internet to get so much information/input regarding HG.

Some are positive to HG, and some, especially in iseekgolf, are very negative.

The thing that strikes me is that it is the company, HG, who gets the negativ comments. NOT THE FITTER!!!

HG only build the clubs that the fitter has ordered. They DO NOT CHANGE those specs.

AND, all those unsatisfied customers, WHY did they not go back to the fitter with their complaints. To my knowledge, HG is THE ONLY company that gives the customer the opportunity to change the specs on the clubs after receiving them WITHOUT COST, the only catch is that you have to do it within the first 100 days.

I said: within the first 100 days!!


You dont like the head - change
You dont like the shafts - change
You dont like the grips - change

Seems to me that all the "unsatisfied" HG customers didn´t get this info.

Is it HG´s fault - NO

They should talk to the fitter.

Btw, my fitting cart is on its way.

Javier, Great to have you on board!! I appreciate the fact that you realize the clubs are only as good as the fitter and that the FOLLOW-UP process is a key part of the equation. When you as a fitter/teacher remember to teach the imperatives and essentials and fit to BALANCE, you will do a great job.

Jeff

I was not referring to the fellow above as having been fitted wrongly at all as his fitter DID know what he was doing. The HG cart is magic options wise and because of it a player gets to TRY so much more than any OEM cart has a chance to offer. Indeed their post purchase service should be second to none product wise for those not getting the intended result.

Sadly fitting down under is very much a bottom rank set of skills with many a player not being fitted for all the variables you mentioned above. Clubs are more about the sales than the playability for the individual player (and I stress this is not a comment on HG fitting there!!!!) .

From the H-G Australian website.
 

What a fun thread.

Having been fitted by Hg in the past my experience was bordering on laughable,yet i was fitted by the no1 or no 2 HG man in this country.

The sad thing is the system i was fitted by is so far behind what a modern club fitter can do with a range of clubs it is laughable.

Do hg own the world rights to sst no plenty of people use them for those who wish to buy the service.

Are hg the only company that cpm shafts and match them before use no.

But then if they were using premium shafts they would not need to after all a number of graphite shaft manufacturers have a plus or minus 1 cpm tolerance on their shafts and they state what the cpm is in manufature ie 245 cpm 250etc etc they have a quality control that Hg have not achieved yet they supposedly analyse all their shafts.

When i get fitted with a reg flex soft tip shaft with a swing over 100 mph and hitting the ball high and a fast transition i know their system is breaking down.

Hg need to get rid of the guys who sell rather than fit clubs.

I play the 915 CFE driver with InterFlexx shaft and I love it=D>