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Old 11-20-2010, 09:34 PM
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bambam bambam is offline
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Join Date: Mar 2005
Location: Fishers, IN
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Originally Posted by John Graham View Post
Yes, that is exactly correct but it might be only 1 minute long.

Also, it wouldn't recognize my password and had to get a new one.

15 minute reset after wrong passwrod also wasn't working correctly.

As long as I click the remember me everything is fine.
If you expect to stay logged in for an extended period of time, you should be clicking the 'remember me' button. The server's timeout is set to 24 minutes, but depending on your browser settings and/or activity, that timeout could happen sooner. Again, I recommend using the remember me checkbox, as you've already discovered.

We store passwords encoded, so I have no way to know if you were entering the correct password or not, and since you've already changed it, we can't do any debugging there. I haven't had any other support requests about this, but we'll keep our ears open. Thanks.
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